Workers Need to Know the Truth About Workers’ Compensation (Part 2)

In last week’s blog, I explained that the path to a better workers’ compensation system begins with getting past the political arguments. I am convinced that better informing workers about how the system should work will greatly improve both public policy discussions and the claims process. Injured workers can be tempted to stay home from […]

Workers Need to Know the Real Truth About Workers’ Compensation (Part 1)

As a journalist and writer, I have objectively covered virtually every aspect of workers’ compensation from all perspectives for more than 20 years. Everyone wants to see a better system. But we can’t, however, seem to get past the tired, old post-industrial revolution debates. Public policy conversations feel more like massive labor-management contract negotiations than […]

Predictive Modeling ‘s Impact on Agents and Brokers—and Their Clients

Leader’s Edge magazine just published my article on how predictive modeling will affect agents and brokers who sell commercial insurance – and their customers. The article, Modeling the Future, explains how agents and brokers who invest in their own predictive models can see significant returns on their bottom line. Many agents and brokers are already being affected by […]

Why Injured Workers Hire Attorneys (and What Employers Can Do About It) -Part II

(Due to the popularity of last week’s topic, I am publishing my blog a day earlier than usual.) Last week’s blog covered some of the reasons why injured workers file claims according to a study, “Avoiding Litigation: What Can Employers, Insurers, and State Workers’ Compensation Agencies Do?” published by the Workers Compensation Research Institute in […]

Why Injured Workers Hire Attorneys (and What Employers Can Do About It)

(The discussion based on this blog was named a “manager’s choice” by Mark Walls, moderator of the Workers Compensation Analysis Group–LinkedIn’s largest workers’ compensation group. Thanks Mark!) Workers’ compensation got started about a century ago to remove workers and their employers from the tort system when occupational injuries and deaths occurred. Unfortunately this oldest form of […]

Remembering 9-11

Every generation has a moment in time of a shared memory. For us, it is September 11, 2001. We cannot help but stop for a while and think about it. And we should not fight it. Perhaps we do not think about it enough. A moment of silence does not seem to be enough. That […]

Pet Peeves, Constructive Criticism: Insights About the Insurance Trade Media (Part 3)

  (Note: This is today’s post from Aartrijk, where I serve as a senior consultant. It was written by Charles Wasilewski, Aartrijk’s vice president of marketing communications. Enjoy!) Working with insurance trade media editors and reporters is a win-win-win. The media plays a valuable role in the insurance industry’s business-to-business networking by feeding information and insights […]

How Supervisors Can Improve the Workers’ Compensation Process

Never underestimate the supervisor’s role in supporting injured employees in the workers’ compensation process. An employer’s communications department can produce the most positive propaganda possible, but the supervisors’ attitudes are what ultimately count to injured employees. Workers who feel cared about by their managers are less likely to litigate their claims and more likely to […]

Preparing an Employee Workers’ Compensation Survey

What your employees know — or do not know — about workers’ compensation can affect the claims process once an employee needs to file a claim. As I mentioned in my previous blog, Reduce Claim Filing Lag Time Through Effective Employee Communication Plans, an employee survey can be a vital part of developing effective communication to […]